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	<title>Concurring Opinions &#187; DRM</title>
	<atom:link href="http://www.concurringopinions.com/archives/category/drm/feed" rel="self" type="application/rss+xml" />
	<link>http://www.concurringopinions.com</link>
	<description>The Law, the Universe, and Everything</description>
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		<title>To Rent or Own? SpiralFrog Closes; Customers Lose Access to Music</title>
		<link>http://www.concurringopinions.com/archives/2009/03/to_rent_or_own.html</link>
		<comments>http://www.concurringopinions.com/archives/2009/03/to_rent_or_own.html#comments</comments>
		<pubDate>Mon, 23 Mar 2009 21:33:24 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2009/03/to-rent-or-own-spiralfrog-closes-customers-lose-access-to-music.html</guid>
		<description><![CDATA[<p>CNET reports that SpiralFrog, a company that was, yes was, in the online music game is closing its doors. If one was a customer, music covered by SprialFrog&#8217;s DRM software will be unusable 60 days from the closing date which seems to have been on March 20, 2009. This problem looks a little like Zittrain&#8217;s concern about tethered devices and perfect enforcement. For me Spiral Frog&#8217;s shut down and resulting denial of access is part of the problem with cloud computing and what I call technological mediation in my paper Property, Persona, and Preservation.  As more and more material is mediated or put at a distance, the more one must navigate second and third party software, hardware, and contracts just to access and use [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://news.cnet.com/8301-1023_3-10201355-93.html">CNET reports</a> that SpiralFrog, a company that was, yes was, in the online music game is closing its doors. If one was a customer, music covered by SprialFrog&#8217;s DRM software will be unusable 60 days from the closing date which seems to have been on March 20, 2009. This problem looks a little like <a href="http://madisonian.net/2008/04/14/getting-a-tax-refund-buy-a-book-%e2%80%93-zittrain%e2%80%99s-the-future-of-the-internet-and-how-to-stop-it/">Zittrain&#8217;s concern about tethered devices and perfect enforcement</a>. For me Spiral Frog&#8217;s shut down and resulting denial of access is part of the problem with cloud computing and what I call technological mediation in my paper <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1101648">Property, Persona, and Preservation</a>.  As more and more material is mediated or put at a distance, the more one must navigate second and third party software, hardware, and contracts just to access and use information and material that one ought to be able to reach directly.</p>
<p>SpiralFrog highlights the problems of the DMCA and DRM approaches to protecting information. The access to knowledge movement and commentary on the DMCA specifically examine these questions. I suggest that online storage poses additional issues. Material that was once on one&#8217;s computer is now stored elsewhere. So even if one had the key for the software, one cannot get to it. In SpiralFrog&#8217;s case, the material seems to be on one&#8217;s computer but inaccessible unless some new company buys SpiralFrog&#8217;s assets and unlocks the RM once more.</p>
<p>In addition, as <a href="http://news.cnet.com/8301-1023_3-10200722-93.html">this article points out</a>, the company&#8217;s demise does not necessarily show that ad-supported music is a dead business model. Spiral Frog had management, funding, and deal problems. Now, it may also be that it was pursuing DRM solutions when others were moving away from that model for music. Nonetheless, as the FTC notes DRM &#8220;is expected to become increasingly prevalent in the U.S. marketplace in the coming years&#8221; and it must address &#8220;the need to improve disclosures to consumers about DRM limitations.&#8221;</p>
<p>Ah understatement, the lifeblood of press releases.</p>
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		<title>Late Recap of the Southwestern Conference About Copyright Reform, Panel 1</title>
		<link>http://www.concurringopinions.com/archives/2009/03/late_recap_of_t.html</link>
		<comments>http://www.concurringopinions.com/archives/2009/03/late_recap_of_t.html#comments</comments>
		<pubDate>Mon, 23 Mar 2009 21:29:18 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2009/03/late-recap-of-the-southwestern-conference-about-copyright-reform-panel-1.html</guid>
		<description><![CDATA[<p>A few weeks back, I wrote a post about my views on a big issue in copyright reform and my paper,  Copyright’s Hidden Assumption: A Critical Analysis of the Foundations of Descendible Copyright, which addresses what I think will yet again be a major theme in copyright reform: term extension justified as way to provide for heirs. My paper argues that the idea lacks both a historical and theoretical grounding.</p>
<p>As I noted in that post, copyright refrom is on many folks&#8217; minds. Southwestern Law School put on a full day conference, Reforming Copyright: Process, Policy and Politics, on the topic.</p>
<p>Here is a recap of the first panel. I do not have Rebecca Tushnet&#8217;s skill at live blogging (waiting a few weeks to post this [...]]]></description>
			<content:encoded><![CDATA[<p>A few weeks back, I wrote <a href="http://madisonian.net/2009/03/09/my-advice-and-paper-for-the-coming-copyright-reform-ignore-heirs/">a post about my views on a big issue</a> in copyright reform and my paper,  <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1353746">Copyright’s Hidden Assumption: A Critical Analysis of the Foundations of Descendible Copyright</a>, which addresses what I think will yet again be a major theme in copyright reform: term extension justified as way to provide for heirs. My paper argues that the idea lacks both a historical and theoretical grounding.</p>
<p>As I noted in that post, copyright refrom is on many folks&#8217; minds. Southwestern Law School put on a full day conference, <a href="http://www.swlaw.edu/academics/biederman/instevents/copyrightconf#schedule">Reforming Copyright: Process, Policy and Politics</a>, on the topic.</p>
<p>Here is a recap of the first panel. I do not have Rebecca Tushnet&#8217;s skill at live blogging (waiting a few weeks to post this material is evidence of that). The following is what I heard people to say.</p>
<p>The first panel at the Southwestern conference on Copyright Reform framed their topic as: What&#8217;s Wrong? The Need to Reform the 1976 Copyright Act:  “This panel will consider whether the 1976 Act needs to be reformed and, if so, what form the revision should take. In particular, it will focus on whether reform should take place via gradual increments, as it currently has, or whether it would be superior to scrap the current version of the Copyright Act altogether and begin from a blank slate.”</p>
<p>David Nimmer began the session. He surveyed the history of reform and offered some interesting points. For one thing, the Copyright Office used to studies authorized by Congress to understand how to update the copyright. Nimmer argued that film studios, authors, publishers, music publishers, record labels all influenced the draft bill but broadcasters, juke box owners, and cable television had other interests that stopped a full revision from being passed. Today Consumer electronics, tech companies telcos, amateur authors, bloggers, EFF, ACLU, other NGOs, broadcasters, ISPs, privacy, consumers pull away from the film, professional authors, record labels, music publishers, who move towards a new copyright act.</p>
<p>I understood Nimmer to say that some forces converged on a central point that could agree on reform but there is a “high ratio of centrifugal forces pulling away” from that center. He further suggested that small reforms, what I might call tinkering, allow for a small, defined group of players willing to compromise and in those cases, Congress tends to act and reform/amend the Act. But when diverse, divergent interests are in play, (Markets and social norms at odds), Congress is less likely to act.</p>
<p>He offered that Congress may still be the conduit to achieve informed and balanced copyright legislation, favored new national commissions to evaluate how to proceed, and wondered whether one central person (e.g., the IP Tsar under the Pro IP act) would be able to handle the task of reform.</p>
<p><span id="more-10360"></span><br />
Jon Baumgarten</p>
<p>Jon Baumgarten was next. He disagreed that the 1976 Act is obsolete (or is at least angry about it) and challenged the idea that the law is as out of synch with world today. He offered that new expression, media tools, creators, and more are exploding. For him the act did not wreak havoc that some claim; instead it contributed to a better world: for example, the DVD can be seen as a child of the DMCA.</p>
<p>He then asked, why is there a call for revision? Perhaps court decisions that some think are out of synch and wrong. For every case that one hates (e.g., Grokster) there is a case one may love (e.g. Sony). In other words, yes, litigation has increased. But, is addressing novel, complex issues in litigation such a bad idea? Is there an alternative? Texaco begat the copyright clearance center. Viacom/YouTube cases seems to be fostering solutions. Google suit generated a settlement that from a copyright perspective has novel solutions to orphan works issues (ceded that other areas of the settlement need to be investigated).</p>
<p>For Baumgarten the Act’s complexity is a problem, but it is not a market failure.</p>
<p>DRM is not dead according to Baumgarten. There is no one stage solution to DRM (what a given industry needs). Yes there are serious questions, but the tendency to jump to the conclusion that there is a big problem is not wise.</p>
<p>Growing Up Digital (book) offers that there is a major change in the relevance of technology. Technology to recent generations is a given. The focus is on what it can allow one to do. For Baumgarten, it may be that we ignore the pros can cons about what technology can or can’t do and the harms or benefits.</p>
<p>Fred von Lohmann</p>
<p>Fred von Lohmann started by asserting that Nimmer is saying that odds for real reform are zero. For von Lohmann wholesale revision is absolutely necessary. The question is when? Wholesale revision not likely to happen in the midst of big changes in the industry. So it may need to change soon, but not too late either. Issues the industry is sorting out today will allow for revision. Litigation and Google settlement are going somewhere. It may be that within ten years the big friction points will be addressed</p>
<p>So when that happens what to do?</p>
<p>Four things to consider regarding private use of copyright</p>
<p>1 There is no good account for role of innovation in copyright ecology; as Litman has shown tech that has pushed industry forward were often if not always called pirate; without them industry would be less well-off.</p>
<p>Copyright has done well with allowing for disruptive technologies. When incumbent can pass law or threaten to chill the innovations, it will. Copyright has to its credit allowed disruptive technologies to operate. Schumpter’s view would want creative destruction. So © should keep that innovative impulse alive.</p>
<p>2 © not sensitive to private creation. FvL claims that YouTube has generated more content in the last three years than people realize. One study suggests that all the hours of video on YouTube is greater than all TV produced prior. The Act needs to take private creators more seriously.</p>
<p>3 It is an embarrassment that the law says nothing about private copying &#8212; simple private copying as opposed to remixing etc. We do not want to live in a world where everyone is a violator of the Act or must make a fair use argument.</p>
<p>4 Enforcement Collectives may be the way to address the issues at hand.</p>
<p>FvL concluded by suggesting that litigation and private ordering may be the best way to sort the issues out. He is optimistic that in about ten years the creative industries will be better off and have resolved their differences.</p>
<p>I will post some thoughts about the question period separately.</p>
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		<title>Doctorow’s Discontent with Content</title>
		<link>http://www.concurringopinions.com/archives/2008/10/doctorows_disco.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/10/doctorows_disco.html#comments</comments>
		<pubDate>Mon, 13 Oct 2008 20:40:51 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Cyberlaw]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/10/doctorow%e2%80%99s-discontent-with-content.html</guid>
		<description><![CDATA[<p>Readers of this blog know that I am a fan of Cory Doctorow’s work.  In addition to his fiction, Cory writes nonfiction. His main topics are technology, creativity, copyright, and the future of the future. I know this because I read his work and his latest book, ©ontent, gathers his thoughts on these topics and says so right on the cover. Ah it is so easy. Maybe too easy. Deceptively easy. And that is also Cory’s gift.</p>
<p>©ontent sings. From the opening where Cory tells Microsoft’s Research Group why DRM is foolish to his thoughts on protecting artists to his views on the information economy to his idea that giving away his work is the best thing he can do, Cory offers detailed yet accessible [...]]]></description>
			<content:encoded><![CDATA[<p><img alt="content cover-small.jpg" src="http://www.concurringopinions.com/archives/content%20cover-small.jpg" width="192" height="312" align="right" hspace="5"/>Readers of this blog know that I am a fan of <a href="http://www.concurringopinions.com/archives/2008/05/little_brother.html">Cory Doctorow’s work</a>.  In addition to his fiction, Cory writes nonfiction. His main topics are technology, creativity, copyright, and the future of the future. I know this because I read his work and his latest book, <a href="http://craphound.com/content/">©ontent</a>, gathers his thoughts on these topics and says so right on the cover. Ah it is so easy. Maybe too easy. Deceptively easy. And that is also Cory’s gift.</p>
<p>©ontent sings. From the opening where Cory tells Microsoft’s Research Group why DRM is foolish to his thoughts on protecting artists to his views on the information economy to his idea that giving away his work is the best thing he can do, Cory offers detailed yet accessible arguments about the way  technology, creativity, copyright will affect the future of the future. The essays span several years of writing. Cory makes bold claims about DRM and the market. He presents a rallying call for the United States to keep pace with the changes in information economy lest the rest of the world surpass us. Reading the essays provides insight about his ideas and how they evolved. Remember Cory writes for Boing, Boing, writes science fiction, lectures, and more. His livelihood is at stake here.</p>
<p>Now I can’t say I agree with everything Cory says, but I think what he says merits consideration. Sure, he is in a rarefied world. Maybe he can give away work and still make money. Maybe he is just an evangelist and should be distrusted on those grounds. Then again, read the book. Cory identifies real changes in how our creative system operates and the way in which adherence to the old one could harm us. The last essays grapple with the problems of security and control. They present the possibilities that await us. And that is the point. Cory is speaking of possibility. As he says “We choose the future we want to live in.” ©ontent helps us understand what that future could be and how to have a say in it.</p>
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		<title>Public Service &#8212; Cool Job Opening at Creative Commons</title>
		<link>http://www.concurringopinions.com/archives/2008/06/public_service.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/06/public_service.html#comments</comments>
		<pubDate>Wed, 25 Jun 2008 18:34:58 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[Cyberlaw]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[First Amendment]]></category>
		<category><![CDATA[Intellectual Property]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/06/public-service-cool-job-opening-at-creative-commons.html</guid>
		<description><![CDATA[<p> Looking to work at a place with smart people who encourage you to use your legal skills to support and really grow a long-term project? Well, if you love education and have a law degree, your time may be now. Creative Commons, one of the coolest non-profits out there, has project called ccLearn. ccLearn has a mission:</p>
<p>ccLearn is a division of Creative Commons which is dedicated to realizing the full potential of the Internet to support open learning and open educational resources (OER). Our mission is to minimize barriers to sharing and reuse of educational materials — legal barriers, technical barriers, and social barriers.</p>
<p>They are looking for someone to be ccLearn Counsel and Assistant Director.</p>
<p>NOW there have been several posts about how to think [...]]]></description>
			<content:encoded><![CDATA[<p><img alt="ccl-title-d.JPG" src="http://www.concurringopinions.com/archives/ccl-title-d.JPG" width="210" height="71" align="right" hspace="5"/> Looking to work at a place with smart people who encourage you to use your legal skills to support and really grow a long-term project? Well, if you love education and have a law degree, your time may be now. Creative Commons, one of the coolest non-profits out there, has project called <a href="http://learn.creativecommons.org/">ccLearn</a>. ccLearn has a mission:</p>
<p>ccLearn is a division of Creative Commons which is dedicated to realizing the full potential of the Internet to support open learning and open educational resources (OER). Our mission is to minimize barriers to sharing and reuse of educational materials — legal barriers, technical barriers, and social barriers.</p>
<p>They are looking for someone to be <a href="http://creativecommons.org/about/opportunities#cclearncounsel">ccLearn Counsel and Assistant Director</a>.</p>
<p>NOW there have been several posts about how to think about a law job. So before you flood the contact below, I urge you to read the job description, write a targeted letter, and polish that resume to show how you fit. As with many of these jobs, the candidate may not have all the desired experience. But often you can show that you excel in a couple core areas and have aptitude in others with some chance of getting the job. Also make sure you know as much as you cna about CC&#8211;its history, mission, and how you think ccLearn fits CC in general. Someone who says this job looks cool but has no idea about the work and overall nature of the place will not be likely to get the job.</p>
<p>Here is how to apply:</p>
<p>&#8220;If interested, please submit:</p>
<p>Cover Letter explaining your relevant interest in ccLearn and in the position.</p>
<p>Resume.</p>
<p>Three References; please include email and phone number.</p>
<p>Applications and questions can be sent to:</p>
<p>Jennifer Yip</p>
<p>Operations Manager</p>
<p>jennifer [at] creativecommons.org</p>
<p>fax: 415.278.9419&#8243;</p>
<p>NOTE; I am not the contact in any way, shape, or form. This post is truly a public service announcement.</p>
<p>Hat tip: <a href="http://carrollogos.blogspot.com/">Mike Carroll</a> (If you like law, technology, music, and copyright, read Mike&#8217;s blog. It is excellent, and Mike has always been someone worth listening to and engaging with.)</p>
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		<title>E-Books and Their Potential Impact on Book Law</title>
		<link>http://www.concurringopinions.com/archives/2008/06/ebooks_and_thei.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/06/ebooks_and_thei.html#comments</comments>
		<pubDate>Wed, 04 Jun 2008 16:54:40 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/06/e-books-and-their-potential-impact-on-book-law.html</guid>
		<description><![CDATA[<p>The New York Times reports that Amazon’s Kindle may be the sign of a tipping point for e-books. My previous posts about Kindle have expressed some praise but a fair amount of skepticism too. The device allows for too much control. Zittrain explores this issue as one of perfect enforcement. As my other post noted, the ability to manipulate text at any time poses wild possibilities about what text is and who should control or manipulate it. The Times’ piece points to a perhaps simpler problem: what will happen to the book industry?</p>
<p>E-book device sales are growing at wild rates (doubling and so on) but that is expected in a young industry and distorts the current raw numbers of for example $1 million in e-books [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/E-reader-Portable-Silver-E-book-Approx/dp/B000WPXQ2M/ref=pd_bbs_sr_2?ie=UTF8&#038;s=electronics&#038;qid=1212588134&#038;sr=8-2"><img alt="sonyreader.jpg" src="http://www.concurringopinions.com/archives/sonyreader.jpg" width="126" height="176" align="right" hspace="5"></a>The New York Times reports that <a href="http://www.nytimes.com/2008/06/02/books/02bea.html">Amazon’s Kindle may be the sign of a tipping point for e-books</a>. My previous posts about Kindle have expressed some praise but a fair amount of skepticism too. The device allows for <a href="http://www.concurringopinions.com/archives/2007/11/great_name_but.html">too much control</a>. Zittrain explores this issue as one of perfect enforcement. As <a href="http://madisonian.net/archives/2007/12/06/take-petard-and-hoist-one-persons-thoughts-on-bezos-and-kindle/">my other post noted</a>, the ability to manipulate text at any time poses wild possibilities about what text is and who should control or manipulate it. The Times’ piece points to a perhaps simpler problem: what will happen to the book industry?</p>
<p>E-book device sales are growing at wild rates (doubling and so on) but that is expected in a young industry and distorts the current raw numbers of for example $1 million in e-books compared to $1 billion (see what a difference one letter makes?) for Simon &#038; Schuster. The most interesting thing is that with the advent of <a href="http://www.sonystyle.com/webapp/wcs/stores/servlet/CategoryDisplay?catalogId=10551&#038;storeId=10151&#038;langId=-1&#038;categoryId=8198552921644523779">Sony eReader</a> and Kindle the upswing in e-books being used may signal a shift in reading habits in general. A few professors I know use only electronic versions of articles, and Sony offers 100 classics preloaded onto its device (A so-called “$199 value” for many public domain titles). Maybe more folks will stop using print. Devices such as <a href="http://www.irextechnologies.com/products/iliad">iRex’s iLiad</a> (which I saw someone using at Law &#038; Society) seem great: it is a reader with a big screen, AND one can take notes which can be transferred back to one’s computer, AND it has access to Web content. I would love to play with one of these and look forward to finding a store model (It is $600 to $700 so I will not be buying one just yet). So e-book devices have grown and there are threats to publishers because of this shift. But before turning to that question (which will be a separate post), the implications for book sellers is important too.</p>
<p><span id="more-11616"></span><br />
According to the Times, Bezos asserts that Amazon customers still buy physical books in the same amount as before or in other words e-books are not substitutes for print books. Others in the industry disagree. If ebooks start to substitute for print books, several things are likely to occur.</p>
<p>The music and film industry battles could replay in the print world. One key is that Amazon is pushing <a href="http://www.concurringopinions.com/archives/2008/01/radiohead_rules.html">a self-publishing route</a>  for authors called <a href="http://dtp.amazon.com/mn/signin">Digital Text Platform</a>. Unlike the music industry, authors will have a large, central, and highly trafficked site through which to distribute their music. So as <a href="http://www.wired.com/entertainment/music/magazine/16-01/ff_byrne">David Byrne explained for music</a>, a range of publishing options could operate for print.</p>
<p>Cost of books (or perhaps texts is the correct word) should drop as Amazon leans on publishers to lower rates for e-books. At some point a publisher will have to decide whether to sell direct to consumers, let Amazon be an iTunes for texts, find a different distributor, or a blend of these options will emerge. Regardless, DRM copy control debates will increase in print. Still as some authors have found, <a href="http://madisonian.net/2008/05/16/little-brother/">giving away an electronic version of one’s work</a> can increase or at least not destroy one’s ability to earn a living by writing. Whether this situation persists once ereaders have better screens and interfaces remains to be seen. Despite Bezos ceding “Anything that lasts 500 years is not easily improved upon, … Books are so good you can’t out-book the book,” his and many others’ goal must be to try and “out-book the book.” Once that happens, the ability to copy books will be huge and some publishers will rally to combat what they see as the only business model that works (note the book publishers/Google battle in this regard) regardless of whether that position is really about the business position that allows the status quo to remain.</p>
<p>On the positive side, instant access to a back-catalogues could be common. Already ereaders allow one to get a copy of a book sold-out in hard copy as apparently happened with Scott McClellan’s What Happened.</p>
<p>So stay tuned. Print may be the last to face the full impact of digital media. It has a chance to avoid the mistakes and adherence to old business models the music and film industry made. Will publishing houses change? Sure. Will authors maybe receive more direct income? Perhaps. Will someone still need to sort or recommend what is a good book? Of course. Will the law get mixed into the fray and yield baffling or obviously just results depending on which group one likes? You bet.</p>
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		<title>DRMbarassment for Us Law Professors?</title>
		<link>http://www.concurringopinions.com/archives/2008/05/drmbarassment_f.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/05/drmbarassment_f.html#comments</comments>
		<pubDate>Thu, 15 May 2008 02:57:25 +0000</pubDate>
		<dc:creator>James Grimmelmann</dc:creator>
				<category><![CDATA[DRM]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/05/drmbarassment-for-us-law-professors.html</guid>
		<description><![CDATA[<p>In my first post about DeCSS, I gave the conventional law professor&#8217;s description of how it works, and then pointed out an obvious-in-hindsight problem with that description.  In my second post, I delved (a little) deeper into the specifics of how DVDs work and showed how the explanatory hole can be plugged with some facts not normally in evidence.  Along the way, we saw that the effectiveness of DVD anti-copying protections depends just as much on patent-enforced standards as it does on copyright and the DMCA.</p>
<p>Here are the results of some searches I ran on Lexis&#8217;s &#8220;US Law Reviews and Journals&#8221; database:</p>

DVD and &#8220;title key&#8221;: 2 results, neither relevant
DVD and &#8220;disc key&#8221;: 0 results
DVD and &#8220;disk key&#8221;: 1 result, a student note (Peter [...]]]></description>
			<content:encoded><![CDATA[<p>In my <a href="http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html">first</a> post about DeCSS, I gave the conventional law professor&#8217;s description of how it works, and then pointed out an obvious-in-hindsight problem with that description.  In my <a href="http://www.concurringopinions.com/archives/2008/05/the_depressing.html">second</a> post, I delved (a little) deeper into the specifics of how DVDs work and showed how the explanatory hole can be plugged with some facts not normally in evidence.  Along the way, we saw that the effectiveness of DVD anti-copying protections depends just as much on patent-enforced standards as it does on copyright and the DMCA.</p>
<p>Here are the results of some searches I ran on Lexis&#8217;s &#8220;US Law Reviews and Journals&#8221; database:</p>
<ul>
<li><strong>DVD and &#8220;title key&#8221;</strong>: 2 results, neither relevant</li>
<li><strong>DVD and &#8220;disc key&#8221;</strong>: 0 results</li>
<li><strong>DVD and &#8220;disk key&#8221;</strong>: 1 result, a student note (Peter Moore, <em>Notes &amp; Comments: Steal This Disk: Copy Protection, Consumers&#8217; Rights, and the Digital Millennium Copyright Act</em>, 97 Nw. U.L. Rev. 1437 (2003)), containing the following text in a footnote: &#8220;One might wonder why a DVD burner capable of copying the disk key table could not be produced. It is likely that the owners of patents on DVDs are very careful to ensure, with licenses, that such devices are not made.&#8221;</li>
<li><strong>DVD and CSS and pressing</strong>: 34 results, only one of which distinguishes &#8220;pressing&#8221; from &#8220;burning.&#8221;  That one, also by a student (Nika Aldrich, <em>An Exploration of Rights Management Technologies Used in the Music Industry</em>, 2007 B.C. Intell. Prop. &amp; Tech. F. 624), points out, again in a footnote: &#8220;&#8216;Burning&#8217; compact discs actually requires a different technology than &#8216;pressing&#8217; (replicating) discs, which is used in commercial manufacturing plants. &#8216;Burning&#8217; involves putting the pits and lands on the disc by burning holes in a layer of substrate with a laser. In a &#8216;pressed&#8217; disc the pits and lands are molded into the disc.&#8217;&#8221;</li>
<li><strong>DVD and CSS and (press! w/p burn!)</strong>: 18 results, the only one of which using the words in this sense is the same article from the previous search.</li>
<li><strong>DVD and CSS and lead-in</strong>: 20 results, only one of which uses is talking about the location of CSS disc keys.  That article&#8212;yet another student piece (Eric W. Young, <em>Note: Universal City Studios Inc. v. Remeirdes: Promoting the Progress of Science and the Useful Arts by Demoting the Progress of Science and the Useful Arts?</em>, 28 N. Ky. L. Rev. 847 (2001))&#8212;proceeds to assert: &#8220;These types of pirates do bitwise copies, which means that their pirate copies are precise duplicates of the originals, including the CSS encryption. The DVD player will notice no difference between such a copy and the original version. CSS cannot stop this kind of piracy.&#8221;</li>
<li><strong>DVD and leadin</strong>: 0 results</li>
</ul>
<p>But compare:</p>
<ul>
<li><strong>DVD and DMCA</strong>: 731 results</li>
<li><strong>DeCSS</strong>: 390 results</li>
</ul>
<p>This disproportion is not healthy.  We&#8217;ve collectively spilled a lot of ink over DeCSS.  One might think it worthwhile to make sure that CSS actually matters, first.  It does, but that fact is not at all obvious from the conventional stories.  Even the exercise I&#8217;ve gone through here is itself a fairly half-assed effort.  <a href="http://www.concurringopinions.com/archives/2008/05/the_depressing.html#c360465">Bruce</a> caught an important fact I didn&#8217;t get quite right.  Just in doing the research for this series of posts I&#8217;ve learned all sorts of things that seem awfully relevant to any careful analysis of the role of law in controlling the distribution of media on shiny discs, and I&#8217;ve barely even scratched the surface, so to speak.</p>
<p>We law professors who regularly opine on high technology are often  dangerously blas&eacute; about the details of the technology we&#8217;re opining on.  We get caught up in the minutiae of 1201(a)(1) versus 1201(a)(2) versus 1201(b), and we don&#8217;t pay anywhere near as much attention to the surrounding web of other kinds of IP, business arrangements, and especially technical specifications as we ought to.  Consider these posts another plea for better interdisciplinarity.  Our students are doing a better job of it than we are.</p>
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		<title>The De-Pressing Truth About DVDs</title>
		<link>http://www.concurringopinions.com/archives/2008/05/the_depressing.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/05/the_depressing.html#comments</comments>
		<pubDate>Wed, 14 May 2008 03:53:33 +0000</pubDate>
		<dc:creator>James Grimmelmann</dc:creator>
				<category><![CDATA[DRM]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/05/the-de-pressing-truth-about-dvds.html</guid>
		<description><![CDATA[<p>Yesterday, I told a simplistic story about DeCSS&#8212;indeed, the self-same simplistic story about DeCSS that I told my classes this year, and that I suspect a lot of other professors tell their classes&#8212;and asked what was wrong with it.  The way I put it, if DeCSS really is about preventing only decryption of DVDs, what&#8217;s to stop pirates from simply making copies of discs in their encrypted forms?  The story simply doesn&#8217;t make sense without some additional fact.</p>
<p>Sarah L. (&#8220;[T]he CSS disk&#8217;s descrambling keys are in sectors that aren&#8217;t copied when you make a copy of the disk using a noncompliant player.&#8221;) and  Bruce Boyden (&#8220;[T]he whole scheme depends on licensed drives, which must play by the licensing rules.&#8221;) both had important [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html">Yesterday</a>, I told a simplistic story about DeCSS&#8212;indeed, the self-same simplistic story about DeCSS that I told my classes this year, and that I suspect a lot of other professors tell their classes&#8212;and asked what was wrong with it.  The way I put it, if DeCSS really is about preventing only decryption of DVDs, what&#8217;s to stop pirates from simply making copies of discs in their encrypted forms?  The story simply doesn&#8217;t make sense without some additional fact.</p>
<p><a href="http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html#c360407">Sarah L.</a> (&#8220;[T]he CSS disk&#8217;s descrambling keys are in sectors that aren&#8217;t copied when you make a copy of the disk using a noncompliant player.&#8221;) and  <a href="http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html#c360414">Bruce Boyden</a> (&#8220;[T]he whole scheme depends on licensed drives, which must play by the licensing rules.&#8221;) both had important parts of the answer, but what I was looking for is that it is <em>physically impossible to produce CSS-encoded DVDs using home equipment</em>.    Sarah&#8217;s and Bruce&#8217;s points are both true, but even taken together, they wouldn&#8217;t explain why DVD Jon or someone else similarly disinclined to care about licensing doesn&#8217;t just write a program that writes the descrambling keys to the special sectors.  They don&#8217;t because they can&#8217;t.</p>
<p>To decrypt a CSS-encrypted DVD, you actually need <em>two</em> kinds of keys.  One is universal but nominally secret; it&#8217;s baked into every DVD player.  This is the one that DVD Jon found.  The other is different for every disc.  But this second key isn&#8217;t really secret; it&#8217;s written out on the disc, plain as day for anyone to see, in a special &#8220;lead-in&#8221; sector.  Ordinarily, your DVD player reads the public disc key, combines it with its own secret player key, and uses the two together to decrypt the disc contents.</p>
<p>Here&#8217;s the twist. There are two ways to make readable DVDs, and they use completely different technology.  The large-scale industrial method is to &#8220;press&#8221; the DVD: that involves encoding the data as a series of tiny three-dimensional bumps on a mold used to stamp a corresponding pattern of pits into metal blanks, which are then encased in a layer of lacquer to make  DVDs.  This process, as you might imagine, has high fixed costs; the equipment alone will run you upwards of a million dollars.  In contrast, the home method is to &#8220;burn&#8221; the DVD.  Here, the blank disc comes from the factory prelacquered and containing an optically sensitive dye on the surface of the metal.  Focus the right kind of laser on the dye and its transparency changes.  From the perspective of the DVD player that will later read the disc&#8217;s patterns of opaque and transparent regions, the results are much the same as if the disc had pits and non-pits.  Some areas reflect; others don&#8217;t.  Ones and zeroes, more or less.</p>
<p>The trick that makes CSS &#8220;work&#8221; is that you <em>can&#8217;t burn lead-in sectors</em>.  DVD-Rs (and DVD+Rs) come from the factory with the lead-in sectors zeroed out.  Thus, a would-be pirate can easily read an entire encrypted disc, disc key and all, but can only burn back the data portion of the disc, without the disc key.  The resulting disc is useless in a standard DVD player; there&#8217;s no disc key to be read, which means the player is at a loss in trying to decrypt it.  While one could manufacture and distribute home-copied DVDs without having to bust CSS, those DVDs are only going to work on specially-coded software DVD players, not on the mass-produced home players most people have.  </p>
<p>That&#8217;s why everything does in fact depend on CSS, and why DeCSS really is a big deal.  It goes back to the control that the DVD cartel has over their hardware platform, specifically over the manufacturing format of blank media.  And that control, in turn, is backed up by patent pools.  Yes, you could in theory press (not burn) exact-copies of encrypted discs, or mass-produce your own non-standard blank DVD-Rs with writable lead-in areas, but to do either, you&#8217;d need some significant (and hard-to-move) capital, which makes you vulnerable if the cartel comes after you.  It&#8217;s an ingenious technologico-legal trap.</p>
<p>Tomorrow: Some thoughts on the implications (including responses to comments).</p>
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		<title>The DRMperor&#8217;s New Clothes?</title>
		<link>http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/05/the_drmperors_n.html#comments</comments>
		<pubDate>Mon, 12 May 2008 21:25:09 +0000</pubDate>
		<dc:creator>James Grimmelmann</dc:creator>
				<category><![CDATA[DRM]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/05/the-drmperors-new-clothes.html</guid>
		<description><![CDATA[<p>Like a good many law professors, I teach and write about digial rights management: the technological &#8220;locks&#8221; copyright owners use to keep people from getting at digital media without authorization.  Exhibit A in any discussion of DRM is the DeCSS saga.  CSS, the &#8220;Content Scramble System,&#8221; is the encryption system that keeps you, the home user, from watching DVDs without permission.  The way it works is that some DVDs (the ones Hollywood cares about) come encrypted.  The decryption key is stored in each and every DVD player, but manufacturers can&#8217;t get a license to make DVD players (and thereby get authorized access to the key) unless they sign an extensive license agreement with the DVD Copy Control Association.  By obvious [...]]]></description>
			<content:encoded><![CDATA[<p>Like a good many law professors, I teach and write about digial rights management: the technological &#8220;locks&#8221; copyright owners use to keep people from getting at digital media without authorization.  Exhibit A in any discussion of DRM is the <a href="http://en.wikipedia.org/wiki/DeCSS">DeCSS</a> saga.  CSS, the &#8220;Content Scramble System,&#8221; is the encryption system that keeps you, the home user, from watching DVDs without permission.  The way it works is that some DVDs (the ones Hollywood cares about) come encrypted.  The decryption key is stored in each and every DVD player, but manufacturers can&#8217;t get a license to make DVD players (and thereby get authorized access to the key) unless they sign an extensive license agreement with the <a href="http://www.dvdcca.org/">DVD Copy Control Association</a>.  By obvious linguistic principles, DeCSS is the thing that makes CSS not do its thing.  In particular, a <a href="http://en.wikipedia.org/wiki/Jon_Lech_Johansen">Norwegian teen</a> (fun fact: seven of the first ten Google hits for &#8220;<a href="http://www.google.com/search?q=norwegian+teen">Norwegian teen</a>&#8221; are about him), frustrated at the lack of software DVD players that run on the open-source operating system Linux, wrote a program that decrypts CSS-protected DVDs.  The idea is that one could then take the unencrypted version from your computer, burn it to a blank DVD, and <em>then</em> view the DVD on a Linux computer.</p>
<p>As normally told, this story illustrates all sorts of useful points.  It shows how a classic DRM-based business model works: sell individual copies with DRM that keeps them from turning into lots of copies.  It shows how painfully insecure such business models can be: DVD Jon was easily able to find the super-seekrit CSS decryption key in the code of a Windows DVD player (every DVD player in existence, after all, must contain a copy of the key).  And it shows the might of the law descending with fury and malice in response: lawsuits under the <a href="http://www.law.cornell.edu/uscode/17/usc_sec_17_00001201----000-.html">Digital Millenium Copyright Act</a> soon followed.</p>
<p>But there&#8217;s a gaping technological hole in this story.  You see, CSS as I&#8217;ve described it above, tries to block one specific attack vector: copying an encrypted DVD onto a computer and decrypting it, then using the computer&#8217;s DVD burner to make a new, unencrypted DVD version.  DeCSS opens up this attack again.  But why would anyone bother with this slow, clumsy way of making copies?  Why not just read the encrypted contents of the DVD onto the computer, <em>keep the bits encrypted</em>, and burn them back onto a new DVD in exactly the same form?  You wind up with a new DVD, exactly identical to the old.  And, of course, thanks to the convenient fact that every DVD player in existence has a copy of the decryption key, that new DVD is playable on any DVD player in existence.</p>
<p>In other words, CSS sounds like a gigantic dust-up over nothing.  Would-be pirates already have a perfectly good way of making any number of perfect copies.  Worrying about DeCSS, it would seem, is like worrying about the barn&#8217;s windows when the wide-open door is just gaping at you.   Hasn&#8217;t the legal system&#8212;and by extension, the legal academy&#8212;just spent who knows how many hours on a massive intellectual boondoggle?</p>
<p>Thus, a question for the readership.  <strong>What crucial fact is missing from the story above</strong>?  I&#8217;ll post the answer tomorrow, along with some pointed observations about the implications.</p>
]]></content:encoded>
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		<slash:comments>14</slash:comments>
		</item>
		<item>
		<title>Computers, Freedom, and Privacy Conference</title>
		<link>http://www.concurringopinions.com/archives/2008/03/post_28.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/03/post_28.html#comments</comments>
		<pubDate>Tue, 04 Mar 2008 18:09:39 +0000</pubDate>
		<dc:creator>Frank Pasquale</dc:creator>
				<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Cyberlaw]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Social Network Websites]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/03/computers-freedom-and-privacy-conference.html</guid>
		<description><![CDATA[<p>As a member of the Program Committee, I just wanted to post this announcement for CFP.  This has been a great conference and I&#8217;m sure this year&#8217;s will be a terrific event.  Note that the deadline for Panel, Tutorial, and Speaker proposals is March 21, 2008.</p>
<p>COMPUTERS, FREEDOM, AND PRIVACY: TECHNOLOGY POLICY &#8216;08</p>
<p>18th Annual CFP conference</p>
<p>May 20-23, 2008</p>
<p>Omni Hotel</p>
<p>New Haven, CT</p>
<p>CALL FOR PROPOSALS</p>
<p>This election year will be the first to address US technology policy in the information age as part of our national debate. Candidates have put forth positions about technology policy and have recognized that it has its own set of economic, political, and social concerns. In the areas of privacy, intellectual property, cybersecurity, telecommunications, and freedom of speech, an increasing number of [...]]]></description>
			<content:encoded><![CDATA[<p>As a member of the <a href="http://www.cfp2008.org/wiki/index.php/Program_Committee">Program Committee</a>, I just wanted to post this announcement for CFP.  This has been a great conference and I&#8217;m sure this year&#8217;s will be a terrific event.  <strong>Note that the deadline for Panel, Tutorial, and Speaker proposals is March 21, 2008.</strong></p>
<p><a href="http://cfp2008.org/">COMPUTERS, FREEDOM, AND PRIVACY: TECHNOLOGY POLICY &#8216;08</a></p>
<p>18th Annual CFP conference</p>
<p>May 20-23, 2008</p>
<p>Omni Hotel</p>
<p>New Haven, CT</p>
<p>CALL FOR PROPOSALS</p>
<p>This election year will be the first to address US technology policy in the information age as part of our national debate. Candidates have put forth positions about technology policy and have recognized that it has its own set of economic, political, and social concerns. In the areas of privacy, intellectual property, cybersecurity, telecommunications, and freedom of speech, an increasing number of issues once confined to experts now penetrate public conversation. Our decisions about technology policy are being made at a time when the architectures of our information and communication technologies are still being built. Debate about these issues needs to be better-informed in order for us to make policy choices in the public interest.</p>
<p>Open participation is invited for proposals on panels, tutorials, speaker suggestions, and birds of a feather sessions through the <a href="http://www.cfp2008.org/submissions/">CFP: Technology Policy &#8216;08 submission page</a>.  More details below.</p>
<p><span id="more-11954"></span><br />
This year, the 18th annual Computers, Freedom, and Privacy conference will focus on what constitutes technology policy. CFP: Technology Policy &#8216;08 is an opportunity to help shape public debate on those issues being made into laws and regulations and those technological infrastructures being developed. The direction of our technology policy impacts the choices we make about our national defense, our civil liberties during wartime, the future of American education, our national healthcare systems, and many other realms of policy discussed more prominently on the election trail. Policies ranging from data mining and wiretapping, to file-sharing and open access, and e-voting to electronic medical records will be addressed by expert panels of technologists, policymakers, business leaders, and advocates.</p>
<p>Suggested topics for discussion include:</p>
<p>* Information Privacy</p>
<p>* Anonymity Online</p>
<p>* Government Transparency</p>
<p>* Voting Technology</p>
<p>* Online Campaigning</p>
<p>* Social Networks</p>
<p>* Citizen Journalism</p>
<p>* Cybercrime &#038; Cyberterrorism</p>
<p>* Digital Education</p>
<p>* Copyright and Fair Use</p>
<p>* Patent Reform</p>
<p>* Open Access</p>
<p>* P2P Networks</p>
<p>* Information Policy and Free Trade</p>
<p>* Media Concentration</p>
<p>* Genes &#038; Bioethics</p>
<p>* Electronic Medical Records</p>
<p>* Web Accessibility</p>
<p>* Open Standards</p>
<p>* Network Neutrality</p>
<p>* High-Speed Internet Access Policy</p>
<p>* Freedom of Information</p>
<p>* Technology Policy Administration</p>
<p>Submission Deadlines:</p>
<p>Panel, Tutorial, and Speaker proposals: March 21, 2008.</p>
<p>Birds of a Feather Session (BoFs) proposals: April 21, 2008.</p>
<p>Panel, Tutorial, and Speaker proposals accepted by the Program Committee will be notified by April 7, 2008.</p>
<p>Registration <a href="http://www.regonline.com/Checkin.asp?EventId=193762">available online here</a>.</p>
]]></content:encoded>
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		<title>Radiohead Rules The Charts (But It and Niggy Tardust Rule in a Different Way)</title>
		<link>http://www.concurringopinions.com/archives/2008/01/radiohead_rules.html</link>
		<comments>http://www.concurringopinions.com/archives/2008/01/radiohead_rules.html#comments</comments>
		<pubDate>Mon, 14 Jan 2008 22:42:11 +0000</pubDate>
		<dc:creator>Deven Desai</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2008/01/radiohead-rules-the-charts-but-it-and-niggy-tardust-rule-in-a-different-way.html</guid>
		<description><![CDATA[<p></p>
<p>So Radiohead’s album In Rainbows debuted at number one on the U.S. charts (somehow I still hear Casey Kasem saying “And now for our number one”). The album sold 122,000 copies. Some point out that this number “falls well short of Radiohead&#8217;s 2003 album Hail To The Thief, which made its debut in the US album chart at number three with first week sales of 300,000 &#8211; a career best for the band.” AH but wait, don’t order yet! There’s more to the story. As Wired reports http://www.wired.com/entertainment/music/magazine/16-01/ff_yorke (note IE seems to crash with the link; use Firefox as perhaps that is better anyway) the band has earned $3 million from the download sales and Radiohead owns the master which means it can and did [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/Rainbows-Radiohead/dp/B000YXMMAE"><img alt="In Rainbows.jpg" src="http://www.concurringopinions.com/archives/In%20Rainbows.jpg" width="192" height="192" align="right" hspace="5"/></a></p>
<p>So Radiohead’s album In Rainbows debuted at number one on the U.S. charts (somehow I still hear Casey Kasem saying “And now for our number one”). The album sold 122,000 copies. Some point out that this number “<a href="http://news.bbc.co.uk/2/hi/entertainment/7180448.stm">falls well short of Radiohead&#8217;s 2003 album Hail To The Thief,</a> which made its debut in the US album chart at number three with first week sales of 300,000 &#8211; a career best for the band.” AH but wait, don’t order yet! There’s more to the story. As Wired reports http://www.wired.com/entertainment/music/magazine/16-01/ff_yorke (note IE seems to crash with the link; use Firefox as perhaps that is better anyway) the band has earned $3 million from the download sales and Radiohead owns the master which means it can and did license the sales on CD. (Most interesting is that the album is no longer available for download from the In Rainbows site yet is available at Amazon for a <a href="http://www.amazon.com/In-Rainbows/dp/B0011TQLA2">download price</a> that equals the <a href="http://www.amazon.com/Rainbows-Radiohead/dp/B000YXMMAE">CD price</a>. The label probably required that change).</p>
<p><a href="http://niggytardust.com/saulwilliams/menu"><img alt="NiggyStardust.jpg" src="http://www.concurringopinions.com/archives/NiggyStardust.jpg" width="306" height="230" align="right" hspace="5"/></a>In contrast <a href="http://niggytardust.com/">Trent Reznor and Saul Williams tried a similar download approach</a> and <a href="http://www.news.com/Unlike-Reznor%2C-Williams-is-pleased/8301-10784_3-9848536-7.html">Reznor was not pleased</a> with the results (only 20 percent paid for the downloads; 40 percent paid for Radiohead). Still, Williams was happy. He took the view that unlike a film, music can have a long shelf life and that time to market through the Web and concert dates are still to come. Williams sees touring as his main income. He makes an interesting point that Reznor’s era was sued to having a few dominant bands sell 10 million or more copies. That seems to no longer be the case. BUT Williams who is in his words “an artist not everyone has heard of and not everyone is going to necessarily try if they have to pay for it” sees the upside of exposure. In addition, Williams notes that this approach allowed him to overcome some race barriers.</p>
<p>Apparently, labels told him “Your album isn&#8217;t hip-hop.” Williams saw this move as “an opportunity for once as an artist that I didn&#8217;t have to compromise in the face of people who have limited ideas and conceptions about what it is to be black and make music.” So rather than being told that the urban department was where he belonged, he has taken the music to the Internet and can let people decide whether they like it or not. Nonetheless, he is not sure whether he will do it again from an economic standpoint. (in fact, the site now only offers a $5 version but one receives a “high quality download” and “33 page PDF of original album artwork and lyrics”)</p>
<p>Which raises another issue: what is the business model for music? Is there just one? What does one gain or lose from choosing a specific model? Not surprisingly Byrne has thoughts on that too.</p>
<p><span id="more-12180"></span><br />
In a companion article, <a href="http://www.wired.com/entertainment/music/magazine/16-01/ff_byrne">David Byrne&#8217;s Survival Strategies for Emerging Artists — and Megastars</a>,  Byrne lays out a range of options. The article is worth a read as it has many charts to help explain the variances in the music business. Many may know about the changes but the article summarizes them nicely. For example</p>
<blockquote><p>What do record companies do?</p>
<p>Or, more precisely, what did they do?</p>
<p>•Fund recording sessions</p>
<p>•Manufacture product</p>
<p>•Distribute product</p>
<p>•Market product</p>
<p>•Loan and advance money for expenses (tours, videos, hair and makeup)</p>
<p>•Advise and guide artists on their careers and recordings</p>
<p>•Handle the accounting</p>
<p>This was the system that evolved over the past century to market the product, which is to say the container — vinyl, tape, or disc — that carried the music. (Calling the product music is like selling a shopping cart and calling it groceries.) But many things have changed in the past decade that reduce the value of these services to artists.</p></blockquote>
<p>Byrne offers that an artist may cut a deal from a “360, or equity, deal, where every aspect of the artist&#8217;s career is handled by producers, promoters, marketing people, and managers” to a “license deal is similar to the standard deal, except in this case the artist retains the copyrights and ownership of the master recording” to “the self-distribution model, where the music is self-produced, self-written, self-played, and self-marketed” at the complete control end.</p>
<p>There are pros and cons regarding support and guaranteed revenue in each model. For example, in on model, “the profit-sharing deal. [The artist receives] a minimal advance from the label … and [label and artist] share[] the profits from day one. [The artist] retains ownership of the master; [the label] does some marketing and press.” In Byrne’s experience “I may or may not have sold as many records as I would have with a larger company, but in the end I took home a greater share of each unit sold.”</p>
<p>Music has been a flashpoint for copyright debates. Radiohead and the Reznor Williams alliance show that there are many ways to think of music. And they show that although one way to approach music may be fading, it appears that new ways to offer more music to more people in more categories are present. In some cases the artists make more money too. So as DRM seems to fade and artists control their music maybe a hyper-individualized music scene will be our future. Maybe it already is.</p>
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		<title>Paradoxes of the Pirate Party</title>
		<link>http://www.concurringopinions.com/archives/2007/08/paradoxes_of_th.html</link>
		<comments>http://www.concurringopinions.com/archives/2007/08/paradoxes_of_th.html#comments</comments>
		<pubDate>Sat, 18 Aug 2007 17:43:09 +0000</pubDate>
		<dc:creator>Frank Pasquale</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Economic Analysis of Law]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Philosophy of Social Science]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[<p>Last month Stanford hosted  Rick Falkvinge, the head of the Swedish Pirate Party, which advocates fundamental changes to patent and copyright laws.  Falkvinge&#8217;s &#8220;personal candidacy came in at rank #15 out of over 5,000 candidates for the 349 parliamentary seats,&#8221; but &#8220;he didn&#8217;t win a seat due to threshold rules.&#8221;  I listened to his talk on iTunes University, and was surprised by the comprehensiveness of his case against excess copyright and for more open competition.</p>
<p>Falkvinge explained the unfortunate historical origins of copyright-type restrictions, as a tool first for censorship and later for the preservation of monopolistic practices of the stationers&#8217; guild in England.  He argued that many current copyright laws resulted from the undue influence of &#8220;crumbling monopolies&#8221; trying to protect [...]]]></description>
			<content:encoded><![CDATA[<p><img alt="pirate.jpg" src="http://www.concurringopinions.com/archives/images/pirate.jpg" width="200" height="266" align="right" hspace="5"/>Last month Stanford <a href="https://www.stanford.edu/group/ic/cgi-bin/drupal/falkvinge_talk">hosted </a> Rick Falkvinge, the head of the <a href="http://www.piratpartiet.se/international/english">Swedish Pirate Party</a>, which advocates fundamental changes to patent and copyright laws.  Falkvinge&#8217;s &#8220;personal candidacy came in at rank #15 out of over 5,000 candidates for the 349 parliamentary seats,&#8221; but &#8220;he didn&#8217;t win a seat due to <a href="http://www.fairvote.org/glossary.htm">threshold</a> rules.&#8221;  I listened to his talk on iTunes University, and was surprised by the comprehensiveness of his case against <a href="http://excesscopyright.blogspot.com/">excess copyright</a> and for more <a href="http://againstmonopoly.org/">open competition</a>.</p>
<p>Falkvinge explained the unfortunate historical origins of copyright-type restrictions, as a tool first for censorship and later for the preservation of monopolistic practices of the <a href="http://www.boycott-riaa.com/article/16630">stationers&#8217; guild</a> in England.  He argued that many current copyright laws resulted from the undue influence of &#8220;crumbling monopolies&#8221; trying to protect their business models against <a href="http://bastiat.org/en/petition.html">new forms of competition</a>.   But he made an interesting concession: he admitted that certain works that cost a huge sum wouldn&#8217;t be produced if their makers had no hope of financial return, so he favored some copyright protection for commercial uses of those works.  However, Falkvinge said the <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=722441">threat to privacy </a>posed by modern copyright enforcement techniques was too great to allow any legal monitoring of <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=926575">personal use</a> of works.</p>
<p>Two thoughts after the break&#8230;</p>
<p><span id="more-12827"></span><br />
1) Having blogged a panel on &#8220;<a href="http://madisonian.net/archives/2007/01/09/copyright-disobedience/">civil disobedience and copyright,</a>&#8221; I found Falkvinge&#8217;s discussion of the politics of IP interesting.  So much of the dialogue on IP is based on law or economics.  Legally, pirates are in the wrong, and oftentimes the academic debate on unauthorized use stalls out in fights over the proper scope of concepts like fair use.  Falkvinge sidesteps this debate by saying: &#8220;I don&#8217;t want to interpret the law; I want to change it&#8221; (echoing the <a href="http://www.marxists.org/archive/marx/works/1845/theses/theses.htm">11th thesis on Feuerbach</a>).  He embraces the language of politics rather than expertise, declaring economic studies of the field radically contestable.  Lobbyists try to legitimate IP policy decisions by citing studies commissioned by interested parties, but Falkvinge dismisses their often contradictory conclusions (for a sample debate, see <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=488085">here</a>).</p>
<p>Having criticized the &#8220;<a href="http://www.concurringopinions.com/archives/2007/03/the_shamanism_i.html">shamanism in economism</a>,&#8221; and having recently seen a conference IP presentation where the author basically pleaded that most of the economic variables in his model were unquantifiable, I can sympathize with his frustration.  However, I think the most sophisticated observers will try to see the complementarity of various social science methods.  I am deeply skeptical of anyone supporting a policy for economic reasons alone, but add in a few other modes of analysis and I am far more likely to be convinced.</p>
<p>2) I want to question one of Falkvinge&#8217;s concessions regarding the need to recompense producers for their investments.  In the patent field, I certainly can see the need to do so.  However, the cultural field features some competitive dynamics that should lead us to question a continuing <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=492404">subsidy</a> to the largest players who invest the greatest deal of money.  As Guy Pessach has noted, over time, the largest and most powerful players not only meet current demand but also <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=354420">shape tastes</a>.  If we&#8217;re going to be giving out subsidies, we should be careful to avoid handing them out indiscriminately.  If a culture stops spending money on movies that cost $100 million to produce and starts watching free community theater (or, more likely, <a href="http://youtube.com/watch?v=bebLZfd1Ulc&#038;mode=related&#038;search=">pet videos</a>), hasn&#8217;t it saved money?  Rishab Aiyer Ghosh has begun to model the ways in which <a href="http://books.google.com/books?id=AmdO9Co0LaYC&#038;dq=ghosh+code&#038;printsec=frontcover&#038;source=web&#038;ots=_xEzxvEk-i&#038;sig=lE1TtIGPqEGevIN-uP5Ghkcpvc0#PPA7,M1">economies save money</a> by substituting the free for the costly.</p>
<p>Photo Credit: <a href="http://flickr.com/photos/earlg/160807760/">Earl What I Saw 2.0</a> (Flickr).</p>
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		<title>Microsoft, Google, and Copyright Scofflaws</title>
		<link>http://www.concurringopinions.com/archives/2007/03/microsoft_googl.html</link>
		<comments>http://www.concurringopinions.com/archives/2007/03/microsoft_googl.html#comments</comments>
		<pubDate>Tue, 06 Mar 2007 16:35:01 +0000</pubDate>
		<dc:creator>Alfred Yen</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Google & Search Engines]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2007/03/microsoft-google-and-copyright-scofflaws.html</guid>
		<description><![CDATA[<p>I saw in Michael Geist&#8217;s BNA newsletter that Tom Rubin, Microsoft&#8217;s Associate General Counsel, will accuse Google of having a &#8220;cavalier&#8221; attitude towards copyright in a speech to the Association of American Publishers.  FT.com has a preview of the speech, and WSJ online has the text available to subscribers.  I&#8217;ve only the read the FT.com preview (I don&#8217;t subscribe to wsj.com), but I&#8217;m curious how far Mr. Rubin&#8217;s speech will go to address the problem of online piracy.</p>
<p>Rubin describes Google as a copyright scofflaw, saying &#8220;“companies that create no content of their own, and make money solely on the back of other people’s content, are raking in billions through advertising and initial public offerings”.  Rubin will apparently try to distinguish Microsoft from [...]]]></description>
			<content:encoded><![CDATA[<p>I saw in Michael Geist&#8217;s BNA newsletter that Tom Rubin, Microsoft&#8217;s Associate General Counsel, will accuse Google of having a &#8220;cavalier&#8221; attitude towards copyright in a speech to the Association of American Publishers.  <a href="http://www.ft.com/cms/s/3109938c-cb61-11db-b436-000b5df10621.html'">FT.com has a preview of the speech</a>, and <a href="http://users2.wsj.com/lmda/do/checkLogin?mg=wsj-users2&#038;url=http%3A%2F%2Fonline.wsj.com%2Farticle%2FSB117314844325627857.html">WSJ online has the text available</a> to subscribers.  I&#8217;ve only the read the FT.com preview (I don&#8217;t subscribe to wsj.com), but I&#8217;m curious how far Mr. Rubin&#8217;s speech will go to address the problem of online piracy.</p>
<p>Rubin describes Google as a copyright scofflaw, saying &#8220;“companies that create no content of their own, and make money solely on the back of other people’s content, are raking in billions through advertising and initial public offerings”.  Rubin will apparently try to distinguish Microsoft from Google by offering to cooperate with content producers to eliminate piracy.</p>
<p>I wonder how far Microsoft is prepared to go in eliminating piracy from the online sites like YouTube.  I went to Microsoft&#8217;s YouTube competitor <a href="http://soapbox.msn.com">Soapbox</a>, and put in searches for &#8220;Mariah Carey&#8221; and &#8220;Ice Age.&#8221;  Both searches turned up what I presume content providers consider infringement.    If Microsoft is offering to police its site for infringement (presumably the behavior most respectful of copyright), they&#8217;ve obviously done a poor job.  If they&#8217;re not prepared to go that far, then they must think that there is some less aggressive behavior that is a reasonable, appropriate response to the problem of user piracy.  I hope and would very much like to see what Mr. Rubin&#8217;s company thinks is the right thing for sites like Soapbox to do.  If Microsoft is not prepared to do everything content creators demand, it has to articulate a theory of what their obligation is.  Otherwise, it looks like Microsoft is simply criticizing its more commercially successful rival.</p>
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		<title>Best and Worst Internet Laws</title>
		<link>http://www.concurringopinions.com/archives/2007/02/best_and_worst.html</link>
		<comments>http://www.concurringopinions.com/archives/2007/02/best_and_worst.html#comments</comments>
		<pubDate>Fri, 16 Feb 2007 06:27:15 +0000</pubDate>
		<dc:creator>Eric Goldman</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer Protection Law]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Privacy (Electronic Surveillance)]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2007/02/best-and-worst-internet-laws.html</guid>
		<description><![CDATA[<p>[Preface: I've already overstayed my guest visit, but before I go, I want to say thanks to the Concurring Opinions team for the opportunity to blog here, and thanks to all of you for the great comments and stimulating dialogue.  A complete index of my guest blog posts.  Meanwhile, I'll keep blogging on technology and marketing law at my main blog and on all other topics at my personal blog.  Hope to see you there!]</p>
<p>Over the past dozen years, the lure of regulating the Internet has proven irresistible to legislators.  For example, in the 109th Congress, almost 1,100 introduced bills referenced the word “Internet.”  This legislative activity doesn’t always come to fruition.  Still, in total, hundreds of Internet laws [...]]]></description>
			<content:encoded><![CDATA[<p>[Preface: I've already overstayed my guest visit, but before I go, I want to say thanks to the Concurring Opinions team for the opportunity to blog here, and thanks to all of you for the great comments and stimulating dialogue.  A <a href="http://blog.ericgoldman.org/personal/archives/2007/02/concurring_opin.html">complete index of my guest blog posts</a>.  Meanwhile, I'll keep blogging on technology and marketing law at my <a href="http://blog.ericgoldman.org/">main blog</a> and on all other topics at my <a href="http://blog.ericgoldman.org/personal/">personal blog</a>.  Hope to see you there!]</p>
<p>Over the past dozen years, the lure of regulating the Internet has proven irresistible to legislators.  For example, in the 109th Congress, almost 1,100 introduced bills referenced the word “Internet.”  This legislative activity doesn’t always come to fruition.  Still, in total, hundreds of Internet laws have been passed by Congress and the states.  This body of work is now large enough that we can identify some winners and losers.  So in the spirit of good fun, I offer an opinionated list of my personal votes for the best and worst Internet statutes in the United States.</p>
<p>[Keep reading for the list]</p>
<p><span id="more-13383"></span><br />
<strong>Best Internet Laws</strong></p>
<p>With my libertarian leanings, it should not be surprising that my list of good Internet laws is both brief and skewed towards laws that minimized the scope of Internet regulation.</p>
<p><u>#2: <a href="http://www.gseis.ucla.edu/iclp/itfa.htm">Internet Tax Freedom Act</a></u></p>
<p>Many people mistakenly think this law eliminated sales tax for purchases over the Internet.  It didn&#8217;t (if you don&#8217;t pay sales tax, you owe use taxes on those purchases).  Instead, the law placed a temporary moratorium on states enacting Internet access taxes or e-commerce-specific taxes.  By freezing new taxes, the law forestalled a tax frenzy during the dot com boom.  The current moratorium expires in November, but Congress is proposing to extend the law permanently (see the Permanent Internet Tax Freedom Act of 2007, <a href="http://www.washingtonwatch.com/bills/show/110_SN_156.html">S.156</a> &#038; <a href="http://www.washingtonwatch.com/bills/show/110_HR_743.html">H.R. 743</a>).  To which, I say: amen!</p>
<p><u>#1: <a href="http://www4.law.cornell.edu/uscode/47/230.html">47 USC 230</a></u></p>
<p>The law was enacted in 1996 (as part of the <a href="http://www.cdt.org/speech/cda/951221cda.html">Communications Decency Act</a>, discussed below) during the heyday of the cyberspace exceptionalism movement&#8211;about the same time as <a href="http://homes.eff.org/~barlow/Declaration-Final.html">Barlow’s Declaration of Independence</a> and Johnson/Post’s <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=535">Internet self-governance article</a>.  Indeed, this law is one of the most conspicuous examples of setting different rules for physical space and cyberspace.  In this case, the law provides websites and other intermediaries a near-absolute immunization from liability for their users’ content—even if offline publishers would be liable for publishing the exact same user content in dead trees.</p>
<p>It’s hard to overstate the importance of this law to the Internet&#8217;s evolution.  Without this law, all Internet content probably would be subject to a notice-and-takedown regime like we have for copyright law (see discussion about the DMCA Online Safe Harbors below).  If websites had to remove user content upon notice to avoid liability, they would act conservatively, quickly pulling down complained-about content without much fuss.  So, any company unhappy with negative consumer comments could simply contact the web host, claim that the comments were defamatory (making the web host potentially liable for the content), and expect the web host to scramble to take down the user’s comment.</p>
<p>But in this takedown melee, only negative remarks would be targeted (there would be no legal grounds—or reason—to target positive comments).  Thus, notice-and-takedown rules would result in “lopsided” databases where only positive opinions/commentary would remain, but many negative comments could be quickly excised.  This would ruin the ability of the consumer opinion sites (e.g., eBay’s feedback forum, Amazon product reviews) to hold people and companies accountable for their choices.  Indeed, by undermining the credibility of Internet content generally, a notice-and-takedown scheme could diminish the Internet’s vitality as a mainstream information resource.</p>
<p>47 USC 230 eliminates the notice-and-takedown option for people and companies trying to escape accountability.  As a result, 47 USC 230 is a big part of the reason why the Internet has been such a massive success.</p>
<p><strong>Effective but Questionable Internet Laws</strong></p>
<p>Two additional laws are noteworthy for substantially accomplishing their intended goals, even though I can’t classify them as “good” because of their deficient policy rationales.</p>
<p><u>#2: <a href="http://www.usdoj.gov/criminal/cybercrime/17-18red.htm">No Electronic Theft Act</a> (NET Act)</u></p>
<p>In 1997, Congress changed the basic paradigm for criminal copyright infringement.  Previously, the law required that defendants had to infringe for the money.  After the NET Act, infringers may be criminal even if their infringement was non-commercial.</p>
<p>The NET Act specifically targeted warez traders, a group of hobbyist infringers who aggregate and disseminate copyrighted works as trophies—by finding and publicly presenting a hard-to-get copyrighted work, the warez trader demonstrates his/her prowess as a trader and earns recognition from the community.  Warez traders generally subscribe to the “information wants to be free” philosophy, so they never exchange copyrighted works for the money, but their trading can have adverse consequences for copyright owners.</p>
<p>There are many reasons why <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=520122">the NET Act is lousy policy</a>, most importantly because it <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=652702">will not change warez traders’ behavior</a>.  Yet, it has given the DOJ an effective tool to nail warez traders, and <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=487163">a couple hundred warez traders have been busted using the law</a>.</p>
<p><u>#1: <a href="http://www.patents.com/acpa.htm">Anti-Cybersquatting Consumer Protection Act</a></u></p>
<p>The 1990s saw a frenzy of domain name registrations, often involving the registration of domain names containing well-known trademarks by someone other than the trademark owner (a process called “cybersquatting”).  Courts struggled to apply trademark law to this behavior, so trademark owners appealed to Congress for help.  Congress initially hoped that ICANN would promulgate its own anti-cybersquatting administrative regulations (which ultimately became the <a href="http://www.icann.org/udrp/udrp.htm">UDRP</a>).  But ICANN took too long, and an impatient Congress enacted the ACPA.</p>
<p>The ACPA targeted cybersquatting, and in that respect the law has worked well.  The classic 1990s cybersquatting “land-grab” registrations of [trademarkowner].[tld] have effectively dried up, and the few cases where a true cybersquatter has gone to court to defend against an ACPA claim generally have resulted in resounding victories for the trademark owner.</p>
<p>A silver lining of the ACPA: it contains an immunization of domain name registrars and registries that completely eliminated them as the targets of trademark owners.  Prior to ACPA, domain name registrars (especially Network Solutions, the monopoly .com registrar for most of that time) had been sued repeatedly.  Now, plaintiffs don&#8217;t even think about it.</p>
<p>However, the ACPA isn’t all good news.  From a defense perspective, the ACPA has emerged as a tool to <a href="http://blog.ericgoldman.org/archives/2005/04/bosley_medical.htm">attack gripers and other critics</a>.  From a trademark owner’s perspective, the ACPA hasn’t curbed domain name parking, domain tasting and other AdSense-fueled sites all using trademarks or typographical versions of them.  So no one is really happy with the law.  Nevertheless, as a point solution to the cybersquatting problem, I think ACPA is fairly characterized as a solid success.</p>
<p><strong>Worst Internet Laws</strong></p>
<p>I want a little credit for finding 4 laws that I could say something good about.  It wasn&#8217;t easy.  In contrast, the list of bad laws is <em>much</em> longer, so I’ve limited myself to 10.</p>
<p>What makes a law “bad”?  Unfortunately, there are many routes to ignominy, and mere legislative cluelessness isn’t sufficient.  Some common themes: poor/ambiguous drafting, unintended consequences, justification bait-and-switch (publicly declaring that the law was designed to do X, when it was never likely to do so), and attempts to legislatively manufacture markets or change consumer behavior.</p>
<p>The dishonor roll:</p>
<p><u>#10: E-Sign</u></p>
<p><a href="http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=106_cong_bills&#038;docid=f:s761enr.txt.pdf">E-Sign</a> generally says that online contracts won’t be denied enforcement simply because they are in electronic form rather than on paper.  Superficially, this sounds positive because it stops courts from underenforcing electronic contracts or engaging in funky cyberspace exceptionalism.  The problem?  This law was completely unnecessary, as <a href="http://www.ncsl.org/programs/lis/CIP/ueta-statutes.htm">many states</a> had already enacted the <a href="http://www.law.upenn.edu/bll/ulc/fnact99/1990s/ueta99.htm">Uniform Electronic Transactions Act</a> (UETA) before Congress passed the substantially identical E-Sign.  Worse, E-Sign has a partial preemption clause that makes it difficult/impossible to figure out what state laws survived it.  So E-Sign is a prime example of how Congress cannot resist the lure of Internet regulation—even if it adds no value (or even subtracts value)in the process.</p>
<p><u>#9: <a href="http://www4.law.cornell.edu/uscode/17/512.html">DMCA Online Safe Harbors</a></u></p>
<p>Another law that looks good on the surface, the law purports to provide safe harbors to protect online intermediaries from copyright infringement caused by other people.  However, this law has at least two major flaws.  First, it sets up a notice-and-takedown procedure which has led to <a href="http://blog.ericgoldman.org/archives/2005/11/dmca_online_saf.htm">significant abuse</a>.</p>
<p>Second, and perhaps more importantly, the law only governs late 1990s technologies.  It doesn’t contemplate P2P file sharing and other decentralized forms of communications.  This technological dependency makes the safe harbor increasingly irrelevant as technology evolves.  As a stark example, consider that the online safe harbors didn&#8217;t get mentioned&#8211;not a single reference!&#8211;in the most important online secondary infringement case to date, the <a href="http://www.eff.org/IP/P2P/MGM_v_Grokster/04-480.pdf">Grokster Supreme Court opinion</a>.</p>
<p><u>#8: Unlawful Internet Gambling Enforcement Act of 2006</u> (see the end of <a href="http://www.govtrack.us/data/us/bills.text/109/h/h4954.pdf">this file</a>)</p>
<p>As I have <a href="http://blog.ericgoldman.org/archives/2006/12/unlawful_intern.htm">said elsewhere</a>, this law is a “a flagship example of how special interest lobbying combined with legislative mumbling can produce an unreadable mess.”  First, the law is written in unintelligible Congress-ese.  Second, the law is pockmarked with special interest exceptions, clearly showing who has the best lobbyists.  Third, and most importantly, Congress did not specify (in this law or elsewhere) what constitutes illegal Internet gambling, yet the law requires third party money sources to block the flow of money to illegal gambling operations.  Thus, just like Kafka might write it, Congress deputizes private actors to block illegal activity without deciding for itself what constitutes illegal activity.  The consequence is that banks and other money sources are going to curtail lots of legitimate activity to be on the safe side.</p>
<p><u>#7: DMCA <a href="http://www4.law.cornell.edu/uscode/17/1201.html">Anti-Circumvention</a></u></p>
<p>There are lots of reasons not to like the DMCA anti-circumvention law.  Most obviously, the law targets “bad” technology rather than bad behavior—a regulatory model that usually fails when technological innovation bypasses such restrictions, or worse, the restrictions inhibit the development of socially beneficial technology.</p>
<p>However, the anti-circumvention laws make this list principally because of their unintended consequences.  The law was designed to bolster content protection technology: the purported justification was that content owners wouldn’t feel comfortable putting content online without content protection measures, and this law restricts the ability to bypass those measures.</p>
<p>As it turns out, the hottest area of anti-circumvention litigation has nothing to do with such content protection schemes but instead involves companies using the DMCA as an anti-competition law.  Two flagship examples—<a href="http://www.eff.org/legal/cases/Chamberlain_v_Skylink/">Chamberlain</a>, involving the sale of compatible after-market universal garage door openers (a case the EFF calls &#8220;mind-bogglingly absurd&#8221;) and <a href="http://www.eff.org/legal/cases/Lexmark_v_Static_Control/">Lexmark</a>, involving refilled printer cartridges—ultimately reached pro-competitive outcomes, but only after significant litigation and some disconcerting early rulings.  Even with these rulings, companies now routinely consider anti-circumvention claims as part of a general anti-competitor campaign.  As a result, the law has increased the cost of doing business, given plaintiffs another tool to try to restrict legitimate competition, and done almost nothing to protect content owners.</p>
<p><u>#6: Electronic Communications Privacy Act</u></p>
<p>This law was written in 1986 (amending earlier versions), back when the Internet was an obscure academic network.  Although the law wasn’t written with the Internet in mind, it has the heroic responsibility of governing a huge swath of private Internet communications, including emails, private chat, VOIP and others.  Even if the law were well-drafted, applying a pre-Internet law to these communications would create plenty of ambiguity and friction.  Unfortunately, this is not a well-drafted law; in my opinion, this law as one of the most poorly drafted statutes <em>ever</em>.  The result is a tangled convoluted hairball that no one (even privacy experts) can understand or apply.</p>
<p><u>#5: <a href="http://www.jus.unitn.it/USERS/PASCUZZI/privcomp97-98/documento/firma/utah/udsa.html">Utah Digital Signatures Act</a></u></p>
<p>In 1995, there was some concern that the lack of Internet authentication would inhibit the development of e-commerce.  As a result, VeriSign (and others) advocated that everyone on the Internet—both users and websites—should have digital certificates to validate their identity (the equivalent of an Internet driver’s license) so that websites and users each could figure out who they were dealing with.  However, VeriSign and others expressed concern that a digital certificate issuer would face significant liability if the authenticated information was wrong.  Thus, the argument went, if only digital certificate vendors could get some liability protection, digital certificate vendors would provide the necessary authentication that would allow e-commerce to explode.</p>
<p>In response to these concerns, Utah enacted the Digital Signatures Act to regulate the process of granting accurate certificates and limit the liability of digital certificate vendors.  Utah hoped the law would make cause digital certificate vendors to relocate to Utah to take advantage of its friendly legal climate, making Utah a leader in e-commerce.</p>
<p>As it turns out, digital certificates weren’t needed to catalyze e-commerce, nor did the market materialize for digital certificates in the form contemplated by the statute (as a PKI-based system).  As a result, this law was a complete failure, and <a href="http://news.zdnet.com/2100-9588_22-6001403.html">no companies ever complied with the statute’s formalities</a>.  Indeed, the law proved to be so irrelevant that Utah has taken the highly unusual step of <a href="http://www.le.state.ut.us/~2006/htmdoc/sbillhtm/SB0020.htm">repealing the law</a>.  At least they owned up to their mistake (this time).</p>
<p><u>#4: Anti-Kid Spam Laws in Utah and Michigan</u></p>
<p>Nothing fires up the legislative machine like trying to protect kids from Internet dangers.  In this case, <a href="https://www.utahkidsregistry.com/technical_compliance.html?vid=rotcrkn97i2qkvciuf94blo9n2">Utah</a> and <a href="https://www.protectmichild.com/">Michigan</a> created “do-not-email” registries, similar to the national Do-Not-Call registries, for the registration of kids’ email addresses.  Porn spammers are supposed to check these databases and eliminate any registered kids’ addresses from their porn spam distributions.</p>
<p>While do-not-contact registries are generally popular, I&#8217;m in the minority of people of who think they are suboptimal policy (I explain my thinking, by deconstructing the federal Do-Not-Call registry, <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=912524">here</a>).  In these cases, the do-not-email registries claim to be protecting kids, but they actually don’t try to authenticate registrants’ ages—making them a generic do-not-email registry, something even the <a href="http://www.ftc.gov/reports/dneregistry/report.pdf">FTC doesn&#8217;t favor</a>.  Most importantly, assuming the database actually contains kids’ email addresses, it becomes a juicy targets for criminal hackers, pedophiles and other bad actors.  Based on this concern, the <a href="http://www.clickz.com/showPage.html?page=3561261">FTC has advocated against the idea</a>.</p>
<p><u>#3: <a href="http://www.temple.edu/MARTEC/publications/update/kidslaw.pdf">Dot Kids Implementation and Efficiency Act of 2002</a></u></p>
<p>As we saw with the Utah Digital Signatures Act, legislators can’t stimulate market demand simply by legislating the market into existence.  In my opinion, no legislative act better illustrates this principle than the Dot Kids Implementation and Efficiency Act of 2002.  In the name of providing a safe online haven for kids, Congress co-opted the .kids.us domain and decreed that only kid-safe content could reside there.  In theory, parents would feel safe letting their kids loose there, and content publishers would have a good place to reach kids.  Ultimately, Internet filters could simply enable .kids.us websites and shut off the rest of the Internet to kids.</p>
<p>The problem?  Not many content publishers saw the value of creating kid-safe websites and housing them under the restrictive rules of the law.  As a result, <a href="http://blog.ericgoldman.org/archives/2005/06/more_on_kidsus.htm">.kids.us is a virtual wasteland</a>, housing less than 20 websites, almost all of which have less-than-compelling content.  (You mean to tell me you&#8217;ve never been there?  <a href="http://www.kids.us/">Check it out</a> yourself).  Not exactly the most enticing destination for Junior.  So .kids.us is a ghost-town-like reminder that legislators should stay out of the business of trying to manufacture markets.</p>
<p>#2: Utah/Alaska Anti-Adware Laws</p>
<p>Have you noticed a trend here?  Utah makes my dud-law list <em>three</em> times—a hat trick of legislative incompetence.  This is such a remarkable feat that we might consider banning Utah from enacting further Internet regulations until they can show that they will use their powers wisely.</p>
<p>This law makes my list because of the deceptive rationales used to justify it.  Touted as “anti-spyware” “consumer protection” law, it was neither.  The <a href="http://www.le.state.ut.us/~2004/bills/hbillenr/hb0323.htm">law</a> only targeted adware, not spyware, and it gave enforcement rights to trademark owners, not consumers.  As a result, the law gave trademark owners the power to take software out of consumers’ hands—even if the consumers actually <em>wanted</em> the technology.  Further, by allowing trademark owners to attack competitors for engaging in comparative advertising, the law tried to inhibit beneficial competition rather than promoting it.  Thus, despite its billing, this law was a profoundly regressive anti-consumer law.</p>
<p>Given its deceptive nature and adverse policy effects (which I explain in lengthy detail <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=912524">here</a>), it should not be surprising that the law was quickly <a href="http://eric_goldman.tripod.com/caselaw/whenuutahpi.pdf">enjoined</a>.  (Disclosure note: I worked on an <a href="http://claranet.scu.edu/tempfiles/tmp30978/findwhat_amicus_brief_filed_version.pdf">amicus brief</a> challenging the law).  Chastened, the act’s sponsor subsequently amended the law to make it <a href="http://blog.ericgoldman.org/archives/2005/03/utah_amends_spy.htm">effectively irrelevant</a>.</p>
<p>However, before Utah amended its law, Alaska implemented its own <a href="http://blog.ericgoldman.org/archives/2005/08/alaska_governor.htm">bastardization of Utah’s initial law</a>.  Among the Alaska law’s defects, it expects adware vendors to pop-up a notice to potential downloaders asking them for their geography; with this information, in theory, the vendor can avoid downloading the regulated software to Alaska residents.  In other words, in an effort to fight unwanted pop-ups, the Alaska law mandates that software vendors deliver lots of unwanted pop-ups to consumers&#8211;even when both the vendors and consumers are located outside of Alaska.  Gotta love that logic.</p>
<p><u>#1: <a href="http://www.cdt.org/speech/cda/951221cda.html">Communications Decency Act</a></u></p>
<p>Based on the discussion above, clearly there was plenty of competition for the worst Internet law of all time.  However, I found picking a “winner” surprisingly easy.  In fact, in my book, it isn’t particularly close.</p>
<p>The Communications Decency Act, passed in 1996, was Congress’ first comprehensive attempt to regulate Internet content.  Not surprisingly, Congress made a lot of rookie mistakes.  The CDA tried to keep kids away from Internet porn, a reaction to a sensational 1995 article (the “<a href="http://en.wikipedia.org/wiki/Marty_Rimm">Rimm Report</a>”) published in the Georgetown Law Journal that proclaimed that the Internet was awash in porn.  But later examinations <a href="http://www.eff.org/Censorship/Rimm_CMU_Time/">thoroughly discredited the Rimm Report</a>—meaning that Congress’ efforts/overreactions were based on bad social science.</p>
<p>Worse, Congress mistakenly assumed that non-porn content could be easily segregated from porn.  In defense of this assumption, the government’s expert witness proposed a content tagging system that would enable browsers to wall off porn.  But this exposed a deep flaw in the law—the tagging system didn’t exist, browsers weren’t written to honor the tag, and it turns out that requiring publisher self-tagging for all Internet content is burdensome and cost-prohibitive.</p>
<p>Because web and email content publishers had no easy way to comply with the law, the law threatened to restrict virtually Internet speaker.  Further, Congress imposed punitive and draconian sanctions (including stiff jail time) for breaking the law.  Congress really, really wanted to wipe porn off the Internet, but it chose a particularly mean-spirited way of doing so.</p>
<p>Not surprisingly, the law fared poorly in the courts.  Within a week, it was <a href="http://www.eff.org/legal/cases/EFF_ACLU_v_DoJ/buckwalter_cda_960215.decision">enjoined</a>.  The next year, the US Supreme Court <a href="http://supreme.justia.com/us/521/844/case.html">unanimously struck down the law</a> (although 2 judges would have found a way to preserve some of the law).  For its lack of policy support, its sloppy blunderbuss approach to regulating speech, and its flat-out meanness, I hereby crown the CDA the worst Internet law (to date&#8230;).</p>
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		<title>The Limits of Law &amp; Econ in IP: The Case of Digital Music</title>
		<link>http://www.concurringopinions.com/archives/2007/02/drm_dreams.html</link>
		<comments>http://www.concurringopinions.com/archives/2007/02/drm_dreams.html#comments</comments>
		<pubDate>Mon, 12 Feb 2007 20:30:29 +0000</pubDate>
		<dc:creator>Frank Pasquale</dc:creator>
				<category><![CDATA[Behavioral Law and Economics]]></category>
		<category><![CDATA[DRM]]></category>
		<category><![CDATA[Economic Analysis of Law]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Legal Theory]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2007/02/the-limits-of-law-econ-in-ip-the-case-of-digital-music.html</guid>
		<description><![CDATA[<p>Once again, the folks at Truth on the Market have celebrated the recording industry’s efforts to assure perfect control over copyrighted content via Digital Rights Management.  Free marketeers like Tyler Cowen are beginning to question DRM as a tax on consumers, and even one of the big four record companies is considering abandoning it.  Untroubled by such doubts, Josh Wright and Geoff Manne push for ever more latitude for the dominant platform (iTunes) and dominant content providers (the big four recording companies).</p>
<p>Their posts provide classic examples of what Reza Dibadj has called the key shortcomings of conventional law &#038; economics (L&#038;E) reasoning.  As Dibadj summarizes,</p>
<p>[T]hree of the most basic assumptions to the popular L&#038;E enterprise&#8211;that people are rational, that ability to pay [...]]]></description>
			<content:encoded><![CDATA[<p>Once again, the folks at Truth on the Market have celebrated the recording industry’s efforts to assure perfect control over copyrighted content via Digital Rights Management.  Free marketeers like Tyler Cowen are beginning to <a href="http://www.marginalrevolution.com/marginalrevolution/2007/02/can_we_do_witho.html">question DRM as a tax on consumers</a>, and even one of the big four record companies is <a href="http://www.usatoday.com/money/media/2007-02-12-emi-copy-protection_x.htm">considering abandoning it</a>.  Untroubled by such doubts, <a href="http://www.truthonthemarket.com/2007/02/09/using-antitrust-to-tax-consumers-is-a-bad-idea-even-if-you-really-really-want-true-interoperability/">Josh Wright</a> and Geoff Manne push for ever more latitude for the dominant platform (iTunes) and dominant content providers (the big four recording companies).</p>
<p>Their posts provide classic examples of what <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=569584">Reza Dibadj has called</a> the key shortcomings of conventional law &#038; economics (L&#038;E) reasoning.  As Dibadj summarizes,</p>
<blockquote><p>[T]hree of the most basic assumptions to the popular L&#038;E enterprise&#8211;that people are rational, that ability to pay determines value, and that the common law is efficient&#8211;while couched in the metaphors of science, remain unsubstantiated.</p></blockquote>
<p>Let&#8217;s take a look at how each of these assumptions drives the TOTM approach to digital music markets.</p>
<p><span id="more-13397"></span><br />
1) <u>Robust Rationality Assumptions</u>: Wright is very gifted at the delicate art of burden shifting. If I can&#8217;t show concrete, immediate consumer harm arising out of iTunes incompatibility, I can&#8217;t criticize it. Consumers are rational, they&#8217;ve chosen this platform, DRM and all, and who am I to butt in and interfere with this &#8220;market?&#8221; Two points in response:</p>
<p>a) <u>Can Consumer Sovereignty Operate in a Cartelized Market?</u></p>
<p>Of course, we only reach Wright&#8217;s result if no attention is paid to network effects, and no one interrogates how iTunes as a platform may merely be an outgrowth of cartel power in the recording industry.  There’s a deep irony that a scholar working in the field of antitrust somehow refuses to inquire whether the big four record companies engage in tacit collusion—even when every song on iTunes is sold for the same price!  Why not take a look at the HHI for the industry (as I and coauthors <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=584701">did here</a>), and wonder if past antitrust investigations (and at least one pro-FTC finding in the three tenors case) of dominant firms in the recording industry might <a href="http://madisonian.net/archives/2006/07/24/ip-summum-bonum-innovation-or-democratic-culture/">might lead us to question their ability to leverage their copyrights into effective control over all manner of ancillary markets</a>.</p>
<p>Of course, given the direction of antitrust law over the past twenty years, perhaps none of these activities is challengeable under it.  But copyright misuse is an entirely distinct cause of action.  So even competitive behavior wholly immune to challenge under the competition laws can be challenged under copyright—as Napster tried to do before it was bought by Bertelsmann (rich irony there), and as Judge Patel approved when she permitted discovery on that counterclaim in the Napster litigation.</p>
<p>b) <u>Can we at least get transparency?</u></p>
<p>What&#8217;s more, the TOTMers even seem hostile to the idea of government helping to &#8220;make the market&#8221; for DRM.  Consider this insight from Ellen Goodman&#8217;s exceptionally insightful piece on <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=896239">stealth marketing</a>:</p>
<blockquote><p>It seems natural that food manufacturers with a relatively good nutritional story to tell would disclose nutritional information. Kraft and Nabisco could then compete on nutritional value or Kraft could use nutritional information to distinguish its premium brands like Progresso. So one might think, and yet the market did not produce widespread disclosure of nutritional information until federal regulation required it.  It was the regulation that created a market for nutritional information that now appears to be strong.</p></blockquote>
<p>So I guess my question for Manne would be: would you at least consider regulation of DRM that made its terms and conditions very clear&#8230;and that helped consumers compare rival systems along understandable metrics?</p>
<p>2) <u>Common Law as Deviation from Statute-Based Status Quo</u></p>
<p>I hate to break it to the laissez-faire crowd here, but IP isn&#8217;t exactly the best example of an untrammeled market. The MPAA and RIAA are <a href="http://www.publicknowledge.org/node/819">persistently agitating</a> for rent-seeking legislation.  Is Wright against these interventions?  It&#8217;s odd that regulatory activity to help make markets more friendly for consumers gets trashed immediately as inefficient, but the constant legislative ratchet upward of IP rights never seems to draw fire.  Of course, <a href="http://www.ft.com/cms/s/2c04d39e-ec5a-11d8-b35c-00000e2511c8.html">James Boyle has understood </a>this &#8220;bipolar economics&#8221; very well:</p>
<blockquote><p>We appear to have a kind of bipolar disorder in our view of the state. When it comes to breaking up high tech monopolies through antitrust, we are deep sceptics. We point out the unanticipated consequences and deadweight losses to state intervention. We say the state is a blundering second or third best to the genius of the market, its efforts to establish limits and quotas will create a mess that even the Invisible Hand cannot sweep clean. But when it comes to setting up some of those same quotas, limits and monopolies in the first place &#8211; in this case, by overly broad intellectual property rights that clog the channels of competition and allow companies to leverage their existing property into a control over tied services &#8211; we are much more sanguine. This, after all, is “property”, not regulation. Here there seems to be an optimism about unintended consequences, a willingness to believe that vague state regulatory schemes have got it right &#8211; even when existing market leaders can twist them to prevent challenges to their position. <strong>In one view, the state is a bumbling idiot, in the other a scalpel-wielding genius, carving just the right pound of flesh to satisfy our debts to creators without shedding a drop of the blood of competitors and future innovators. Can this be the same state we are talking about?</strong></p></blockquote>
<p>Note also how Wright treats the discussion of international norms or the Norwegian attack on Apple’s contrived incompatibility: stony silence.  I am always astonished by free marketeers’ supine incuriosity about how other countries manage to build their <a href="http://lsolum.typepad.com/legaltheory/2007/02/spencer_weber_w.html">digital infrastructure</a>.  Think about how the recording industry itself forced a compulsory licensing scheme on composers and lyricists.  Might a South Korean-style “all you can listen to for a low-fixed-fee” model work for us?  Has that destroyed the South Korean entertainment industry?  On the contrary, Seoul music and movies are extraordinarily successful.  How about a British style &#8220;license fee,&#8221; like the one that funds the BBC (which is <a href="http://madisonian.net/archives/2007/01/24/next-unfair-competitors-to-snuff-out-hopscotch-public-domain-books/">now being deemed an &#8220;unfair competitor&#8221; by industry!</a>)  The orthodox L&#038;E fetishization of complete contractual control over IP appears to be a misguided effort to apply without remainder an assumption of common law efficiency, tenuous elsewhere, to an area where it is completely unsuitable.</p>
<p>3) <u>Ability to Pay: Yu&#8217;s International Take on DRM and Anticircumvention</p>
<p></u></p>
<p>Why is the instinctive “free market” approach to IP issues to devise strategies for dominant firms to maximize revenue?  Isn’t a larger issue the fact that people are being denied access to a resource that takes zero marginal cost to reproduce?  As soon as we take a broader perspective on the situation, we can see that there are several ways to define &#8220;the problem&#8221; here.  A paper like Randy Picker’s “Mistrust-Based DRM” imagines a world where decentralized enforcement (including the provision of bounties) scares everyone away from sharing songs over P2P networks. This is a great solution if you define the problem as “avoiding unauthorized uses of works.”  If you define the problem as persistent deprivation of culture to LDC&#8217;s, or the potential <a href="http://blogs.law.harvard.edu/mediaberkman/2007/02/05/securing-human-rights-online-2/">stamping out of samizdat</a>, the problem is very different. Consider this <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=931899">careful analysis from Peter Yu</a>:</p>
<blockquote><p>[I]nstead of providing greater consumer choices and cheaper products, the widespread deployment of DRM systems will generally reduce access to materials that are needed for education, science, and cultural development.</p></blockquote>
<p>Now, I think one could tell another story: namely, that DRM might allow companies that maximize revenue from the first world to cross-subsidize other operations and not worry so much about &#8220;squeezing blood from stones&#8221; in the LDCs (though Yu gives several reasons to discount that optimistic scenario.) But regardless of which story plays out, this has to be a major concern in normative analysis.  We cannot assume that rising revenues validate a business model when it may well be built on a high margin/low volume approach (or, even worse, amounts to a one-sided privatization of a copyright law that has tried to balance public and private interests throughout its history).</p>
<p>All that I’ve said so far could derive from a general critique of conventional L&#038;E&#8217;s inapplicability to IP.  We haven’t even begun to address the <a href="http://madisonian.net/archives/2006/08/08/cultural-exceptionalism/">cultural angle</a> here.  Do we want a world where <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=17990">large conglomerates track our every purchase</a>, our name and serial number are burned into every digital file we buy, etc?  Do we want to continue subsidizing the hegemony of the big four vis-a-vis competitors who may not be adopting DRM, or have other business models?  I&#8217;ll try to address these points in posts later this week.</p>
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		<title>And now, from the Department of Ironic Advertising</title>
		<link>http://www.concurringopinions.com/archives/2007/01/and_now_from_th.html</link>
		<comments>http://www.concurringopinions.com/archives/2007/01/and_now_from_th.html#comments</comments>
		<pubDate>Wed, 17 Jan 2007 01:02:49 +0000</pubDate>
		<dc:creator>Kaimipono D. Wenger</dc:creator>
				<category><![CDATA[DRM]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Weird]]></category>

		<guid isPermaLink="false">http://www.solove.org/archives/2007/01/and-now-from-the-department-of-ironic-advertising.html</guid>
		<description><![CDATA[<p></p>
<p>This weekend, Cory Doctorow at Boing Boing ran a story about DRM problems with Apple&#8217;s new iPhone; this follows up on prior Boing Boing posts criticizing Apple&#8217;s DRM, such as Apple&#8217;s iTunes/iPod tying.</p>
<p>And who is sponsoring these posts?  Take a look at the page:  One of the sponsors is Nike+.</p>
<p>Now, Nike+ is a pretty really cool idea (as Cory himself pointed out earlier).  You put a chip in your running shoes, and a little doohickey on your iPod, and your iPod suddenly tells you your pace, distance, and so on.  That&#8217;s really cool.  (It&#8217;s actually one major reason I&#8217;m considering buying an iPod nano; I may actually get one if I can finesse a way to buy it with Amex [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.concurringopinions.com/boing.JPG"><img alt="Boing Boing" src="http://www.concurringopinions.com/tnboing.JPG" width="260" height="180" align="left" hspace="4"/></a></p>
<p>This weekend, Cory Doctorow at Boing Boing ran a story about <a href="http://www.boingboing.net/2007/01/14/iphone_the_roach_mot.html">DRM problems with Apple&#8217;s new iPhone</a>; this follows up on prior Boing Boing posts <a href="http://www.boingboing.net/2007/01/03/apple_sued_for_itune.html">criticizing Apple&#8217;s DRM, such as Apple&#8217;s iTunes/iPod tying</a>.</p>
<p>And who is sponsoring these posts?  Take a look at the page:  One of the sponsors is <a href="http://www.nike.com/nikeplus/">Nike+</a>.</p>
<p>Now, Nike+ is a <del>pretty</del> really cool idea (as Cory <a href="http://www.boingboing.net/2006/05/23/nike_sneakers_commun.html">himself pointed out earlier</a>).  You put a chip in your running shoes, and a little doohickey on your iPod, and your iPod suddenly tells you your pace, distance, and so on.  That&#8217;s really cool.  (It&#8217;s actually one major reason I&#8217;m considering buying an iPod nano; I may actually get one if I can finesse a way to buy it with Amex rewards points).  But Nike+ is also, frustratingly, tied to a single type of MP3 player &#8212; the iPod nano.  Which kinda-sorta makes it a really strange sponsor for a series of posts blasting Apple&#8217;s business model for &#8220;lock-in&#8221; and calling the iPod line &#8220;a roach-motel: customers check in, but they can&#8217;t check out.&#8221;</p>
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