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Beyond Open: Cultures of Challenge

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  1. A.J. Sutter says:

    Yes, she is too optimistic when she says that the whistleblower’s discovering that colleagues share his or her concerns “is what almost always happens” (@ around 9’30″). Another thing she omits to mention is ethics. Although her two examples arose in the medical field, and parties involved both had a concern for patients, this commonality wasn’t even remarked on, much less foregrounded in her talk. A listener could take away that the creative conflict she advocates also works when the issue is simply making money (or controlling people) more efficiently, without any regard for the impact on employees, community, or other segments of society. Perhaps many in her audience interpreted her talk as being about a problem-solving tool that can help to maximize profits or power.

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