Wikipedia, Consensus, and Truth (or at least Gary Coleman)
posted by Neil Richards
Dave’s post on WikiScanner reminds me of an article last week in The Times about the other juicy revelations that Wiki-Scanner has uncovered, such as self-editing by the CIA, the Vatican, the British Labour Party, and a number of big corporations. The article goes on to argue:
There is no necessary reason that Wikipedia’s continual revisions enhance knowledge. It is quite as conceivable that an early version of an entry in Wikipedia will be written by someone who knows the subject, and later editors will dissipate whatever value is there. Wikipedia seeks not truth but consensus, and like an interminable political meeting the end result will be dominated by the loudest and most persistent voices.
This is a good (if a bit grumpy) criticism of the Wiki model. Wikis do seem to gravitate towards consensus, and as such are really efficient aggregators of facts. Where facts are not in dispute, Wikis do a fantastic job. For example, if you wish to learn about The Simpsons, Doctor Who, or the geneaology of the House of Windsor, Wikipedia is a great resource.
But for the important questions, it is quite different. Any time judgment or contested notions of truth come into play, people are quite naturally going to assert their own view of reality. Wikipedia is just another context (albeit a highly-manipulable one) in which these fights play out. In addition to consensus, money, energy, and persistence can affect how the “truth” is presented. It probably shouldn’t be surprising that Wikipedia entries are being manipulated in this way. If anything, it’s more surprising that people seem to believe that Wikipedia entries can give them easy truth on complicated questions that require judgment, reflection, interpretation, and thought. Even Encyclopedia Britannica can’t do that, though it may be a little less subject to manipulation in the name of good PR. But then again, Britannica is probably not as strong on Gary Coleman’s appearance on the Simpsons (episode 235, in case you were wondering).
August 21, 2007 at 1:06 am
Posted in: Wiki
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Responses (1)
James Grimmelmann - August 21, 2007 at 10:27 am
Why is it “surprising” that people think that Wikipedia entries can give them easy truth on complicated questions? People also think that talk radio, 15-second TV ads, and tabloid newspapers can give them easy truth on complicated questions. Wikipedia illiteracy is just another facet of media illiteracy more generally.
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