Netflix and “Throttling”

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7 Responses

  1. ac says:

    The same problem applies to “unlimited” Internet service. Try using your cable or DSL Internet access to download more than a few gigabytes a month. What makes it more frustrating is a readily available standard to describe exactly how unlimited the service is: http://www.zvon.org/tmRFC/RFC3290/Output/chapter12.html

  2. dan says:

    fascinating stuff, Dan. I’m very disappointed to discover this information. I wonder if there are other providers who don’t have this hidden “if you like us too much, we’ll treat you like crap” policy.

  3. pond says:

    The TOS page and their offering page should read instead, “All the dvds you want (up to X each month)”

    This would actually help NetFlix keep movie-lovers happy, and let us better judge differences in the different levels of plans.

    The ‘3 out’ plan seems to top off about 12, 13 dvds per month, for example. That’s not a bad deal, since rentals work out to about $1.50 per rental, and you don’t have to drive to the video store to take out and return them. But where does the ‘5 out’ plan top off? Would that work out to less than $1.50, or more? If Netflix just came clean with us, then we could make more informed decisions. And if Netflix worked it so that the ‘5 out’ plan topped off at $1.25 per rental, say — then we’d have incentives to pay Netflix the $25/month rentals.

  4. Bruce says:

    Burying an important and material disclaimer about what “unlimited” means in fine print doesn’t seem consistent with FTC policy on disclosures:

    In reviewing their online ads, advertisers should adopt the perspective of a reasonable consumer. They also should assume that consumers don’t read an entire Web site, just as they don’t read every word on a printed page. In addition, it is important for advertisers to draw attention to the disclosure. Making the disclosure available somewhere in the ad so that consumers who are looking for the information might find it doesn’t meet the clear and conspicuous standard.

  5. West says:

    AC, that standard has absolutely nothing to do with how much you download each month. That is not to say that your service provider may be using some other algorithm to limit your overall bandidth usage, but leaky bucket algorithms have do do with rate limiting over fractions of a second to a second or two, not minutes, hours or months.

  6. David Rodrigues says:

    I have rent 8 at a time with netflix and for a while things was good but now forget it i mean I wait days for my movies to come in sometimes 4 days and when i rent movie series that has 24 episodes on them ranged from 3 disc to 8 on them netflix used to send disk 1 threw 8 in order so when i recieved them i can watch episodes in order but lately netflix sends all episodes except for disk 3 and netflix knows i cant watch other ones without watching disk3 whats point in watching melrose place season one and watching episodes out of order makes no sense and still after week i still waiting for disk3 and reported it already. I cant watch the rest of melrose place unless i get disk3 and then watch rest. So sick of there throttleing i might well cancel my account and make another email and start over and do that 3 times a year so that way it fools there pc on putting me on the secretive throttleing service. This almost like racism where certain race gets better treatment than the other its almost like that in terms of movies instead.

  7. David Rodrigues says:

    Whats the point in saving all wanted films in queaue thing if netflix doesnt go in order specially on tv series i mean they will go in order for people not on throttling list but after a while they send disk3 instead of 1 and 2 first i mean they hold bakc few disk and say its been shipped but in reality it still at there place. Lairs just say theres a damn limit and stop secretly treating our badly my god this feels like Soviet Union or KBG or somthing like that. NETFLIX actually owned but putin!!! who knows. This is somthing communist would do i mean thats there style of doing things