Comments on: Group Polarization and Internet Shaming http://www.concurringopinions.com/archives/2005/12/group_polarizat.html The Law, the Universe, and Everything Tue, 14 Feb 2012 05:18:12 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Internet Shaming | K-Government http://www.concurringopinions.com/archives/2005/12/group_polarizat.html/comment-page-1#comment-66861 Internet Shaming | K-Government Tue, 29 Dec 2009 15:30:48 +0000 http://www.solove.org/archives/2005/12/group-polarization-and-internet-shaming.html#comment-66861 [...] Tal y como indica Enrique la técnica usada es la del “internet shaming“, pero hay que tener un cuidado extremo a la hora de utilizarla por que se puede caer facilmente en el extremismo o sencillamente incurrir en hechos que provoquen un daño público difícilmente reparable. Una discusión interesante sobre este tema se puede leer en Concurring Opinions con el post Group Polarization and Internet Shaming [...] [...] Tal y como indica Enrique la técnica usada es la del “internet shaming“, pero hay que tener un cuidado extremo a la hora de utilizarla por que se puede caer facilmente en el extremismo o sencillamente incurrir en hechos que provoquen un daño público difícilmente reparable. Una discusión interesante sobre este tema se puede leer en Concurring Opinions con el post Group Polarization and Internet Shaming [...]

]]> By: Adam Shostack http://www.concurringopinions.com/archives/2005/12/group_polarizat.html/comment-page-1#comment-61842 Adam Shostack Mon, 05 Dec 2005 01:50:40 +0000 http://www.solove.org/archives/2005/12/group-polarization-and-internet-shaming.html#comment-61842 I think there's an important different between PriceRite Camera and dog-poop girl. In the case of a store whose bad policies cause an uproar, well, you wrote the policies. In the case where your employee goes over the line, well, you hired the employee. Odds are good you background checked them, made them pee in a jar, and go through all sorts of other indignities. And odds are good you have policies to control their behavior. If threatening a customer is a violation of those policies, then PRC could have fired the employee. If its not, then it ought to be. And announcing that the employee had been fired would (probably) close the firestorm. But what about Sony? Has the internet community gone too far there? I believe that the corporate vs personal nature changes what's an appropriate response. I think there’s an important different between PriceRite Camera and dog-poop girl. In the case of a store whose bad policies cause an uproar, well, you wrote the policies. In the case where your employee goes over the line, well, you hired the employee. Odds are good you background checked them, made them pee in a jar, and go through all sorts of other indignities. And odds are good you have policies to control their behavior. If threatening a customer is a violation of those policies, then PRC could have fired the employee. If its not, then it ought to be. And announcing that the employee had been fired would (probably) close the firestorm.

But what about Sony? Has the internet community gone too far there?

I believe that the corporate vs personal nature changes what’s an appropriate response.

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